📦 Shipping & Returns Policy

Domestic Shipping (Australia)

We aim to dispatch all orders within 48 hours of purchase. To ensure timely delivery, we use reliable local postal services. A small standard shipping fee applies to all orders. If you require faster delivery, express shipping is available at an additional cost.

International Shipping

We’re currently working on making international shipping available. We appreciate your patience as we develop this service.

Local Pick-Up (Pimpama, Gold Coast)

If you're located near Pimpama on the Gold Coast, we offer a click and collect option to save on shipping fees. Simply select "Local Pick-Up" at checkout. Once your order is placed, our team will contact you with collection details.

🔁 Returns & Exchanges

If your item is faulty or damaged, please contact us as soon as possible so we can resolve the issue. Depending on the circumstances, we may offer:

• A full refund

• A store credit

• A product exchange

Return postage costs will be assessed on a case-by-case basis, depending on the product and nature of the fault. Our friendly team is here to assist you and will work with you to find the best solution.